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Customer Experience

Online Video Viewers Accept TV-Like Ad Load, Report
17 Aug 2011
Video on Retail Sites Drives Engagement and Sales, Forrester’s Martin Gill
21 Jun 2011
Exclusive: The New York Times iPad App Nearing 1.5 Million Downloads
12 Jan 2011
Moving to the Mobile Web, Best Practices in New Report from Opinion Lab
15 Dec 2010
Daisy Says: Brands Need to Optimize Mobile Web Sites Fast
5 Oct 2010
Starz Partners with Penguin for Video-Enhanced iPad Series of Ken Follett Book
27 Jul 2010
Hulu Halo Takes Hold at MSNBC.com: Longer Ads In Exchange for Uninterrupted Viewing
21 Jun 2010
Cox Has New Integrated Program Guide
21 May 2010
Cable Biz has Web Envy as Medium Grows More Interactive
12 May 2010
Washington Post Plans Hundreds of Live TV Shows from Newsroom Staff
30 Apr 2010
Zagat Has a Mighty Tasty Restaurant Guide for the iPad
14 Apr 2010
Comcast Finds Interactive Features Double the Consumption of Online Fare
12 Apr 2010
Bunchball Lengthens Viewer Engagement with Site-Specific Gaming
16 Mar 2010
NBC Local Media Launches “Feast,” an Aggregated Restaurant Ratings Tool
11 Mar 2010
The shift from search to social brings consumers into a brand
The shift from search to social brings consumers into a brand
2 Feb 2010
Verizon FiOS Introduces Symmetrical 35mps Pipes — and Beet.TV Has Upgraded
19 Jan 2010
Reuters Has Redesign, Targets Consumer Audience
4 Dec 2009
Marketers Ponder: Why Rent an Audience When You Can Buy Your Own?
10 Nov 2009
Apture Prevents “Flight to Google,” Adds 5-10 Minutes to Page Views
23 Sep 2009
NPR Revamps Web Site, Expands Smart Phone Offerings
27 Jul 2009