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Customer Experience

BzzAgent Measures Word-of-Mouth for Hershey’s, Dunkin’ Donuts & ManGroomer
20 Jun 2009
CBSNews.com Has New Website, Next Effort is Growth
18 Jun 2009
Reuters Mobile News Strategy: Launches iPhone and Nokia Apps
15 Jun 2009
The New York Times Finds Print-Like Engagement with New “Reader”
15 May 2009
Using Twitter for Business
Using Twitter for Business
7 Apr 2009
Google’s Irene Au on the “Culture of Empowerment”
19 Mar 2009
Mint Launches Investment Tracking, Leaves Beta
Mint Launches Investment Tracking, Leaves Beta
14 Oct 2008
“Maserati for the price of a Volkswagen,” I’m Getting FiOS in Manhattan and I Could be the First!
“Maserati for the price of a Volkswagen,” I’m Getting FiOS in Manhattan and I Could be the First!
19 Aug 2008
Apple iPhone 3G has Easy Set-up with Microsoft Exchange
Apple iPhone 3G has Easy Set-up with Microsoft Exchange
12 Jul 2008
Very Short List Hypes Under-Hyped media, Advertises Brand
Very Short List Hypes Under-Hyped media, Advertises Brand
11 Jul 2008
New York Times Launches New Social Platform for Times Readers
New York Times Launches New Social Platform for Times Readers
18 Jun 2008
Digital Breast Cancer Screening on the Rise along with Anxiety, The New York Times Reports
Digital Breast Cancer Screening on the Rise along with Anxiety, The New York Times Reports
10 Apr 2008
“Ungated” New York Times Brings Record Visits in October, Vivian Schiller tells Beet.TV
“Ungated” New York Times Brings Record Visits in October, Vivian Schiller tells Beet.TV
15 Nov 2007
YouTube Tests New User Interface with Thumbnail Previews, “Time Stamps” and More……
YouTube Tests New User Interface with Thumbnail Previews, “Time Stamps” and More……
27 May 2007
Pre-Roll Video Advertising is “Annoying” to Consumers — Marketers Need a New Gamebook, Forrester Research Analyst Brian Haven Concludes
Pre-Roll Video Advertising is “Annoying” to Consumers — Marketers Need a New Gamebook, Forrester Research Analyst Brian Haven Concludes
3 Oct 2006
Student-Made Video to Hit University Home Page
Student-Made Video to Hit University Home Page
30 Aug 2006
Wake up Corporate America, “You Are Being Watched,” says Super Blogger Jeff Jarvis
Wake up Corporate America, “You Are Being Watched,” says Super Blogger Jeff Jarvis
6 Jul 2006
For Video in the Workplace, Shorter is Better Says Forrester’s Chief Strategist Brian Kardon
For Video in the Workplace, Shorter is Better Says Forrester’s Chief Strategist Brian Kardon
2 Jun 2006
Watching Online Video in the Workplace Works, Says Tech Editor Larry Walsh
Watching Online Video in the Workplace Works, Says Tech Editor Larry Walsh
18 May 2006
Silicon Valley Legend Tony Perkins to the Business World: Take a Cue From Your Kids: Create Dynamic Interactive Brands Now
Silicon Valley Legend Tony Perkins to the Business World: Take a Cue From Your Kids: Create Dynamic Interactive Brands Now
17 May 2006